Privacy Policy

Last updated: August 22, 2026

1. Information we collect

Information you give us

When you request a quote, contact us, or become a client, we may collect:

• Your name, phone number, and email address
• Your service address and details about your home, such as approximate square footage
• Which plan or service you’re interested in
• Preferences and instructions for your home — for example, products to avoid, pets, or areas needing special attention
• Notes and photos you send us about work you’d like done

Payment information

If you become a plan member, payments are handled by a third-party payment processor. We do not collect or store your full card number. The processor handles that information under its own security standards and privacy policy. We receive only limited details, such as the last four digits of your card and whether a payment succeeded.

Information collected automatically

Like most websites, ours may record basic technical information when you visit — such as your browser type, device type, the pages you view, and the site that referred you. If we use website analytics tools, they may set cookies or similar technologies in your browser to help us understand how the site is used.

2. How we use your information

We use the information described above to:

• Respond to your questions and prepare a quote
• Schedule visits and carry out the services you’ve requested
• Process payments and keep billing records
• Send you service updates, reports after a visit, and reminders
• Keep a record of your home’s preferences so our team arrives prepared
• Improve our services and our website
• Meet our legal, tax, and accounting obligations

If we ever want to send you marketing messages, we’ll give you a clear way to opt out, and you can unsubscribe at any time.

3. How we share your information

We do not sell your personal information.

We share it only in these situations:

• With our team. Team members from Cleaning Empire LLC and Mix4Services LLC receive the details needed to serve your home.
• With service providers. Companies that help us operate — such as our website host, contact-form service, payment processor, and scheduling or accounting tools — may process information on our behalf. They may use it only to provide services to us.
• When the law requires it. We may disclose information if required by law, court order, or to protect the rights, safety, or property of our clients, our team, or the public.
• In a business transfer. If our business is sold or reorganized, client information may transfer as part of that transaction.

4. How long we keep it

We keep your information for as long as you’re a client and afterwards only as long as we reasonably need it — for example, to answer questions about past work, resolve disputes, or meet tax and record-keeping requirements. When we no longer need it, we delete it or remove details that identify you.

5. Your choices and rights

You can:

• Ask what personal information we hold about you
• Ask us to correct information that’s wrong or out of date
• Ask us to delete information we no longer need to keep
• Ask us to stop sending you marketing messages

Texas residents have rights under the Texas Data Privacy and Security Act, including the rights to access, correct, delete, and obtain a copy of personal data, and to opt out of the sale of personal data. We do not sell personal data. To make a request, contact us using the details below and we’ll respond within the time the law allows. If we can’t honor a request, we’ll explain why and how you can appeal.

Most browsers let you block or delete cookies. Doing so may change how parts of our website work.

6. Security

We take reasonable steps to protect your information, including limiting access to team members who need it and relying on established providers for payments and data storage. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

7. Children

Our services and website are meant for adults. We don’t knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we’ll delete it.

8. Links to other sites

Our website links to third-party sites such as our review profiles. We aren’t responsible for their privacy practices, and we encourage you to read their policies.

9. Changes to this policy

We may update this policy from time to time. When we do, we’ll change the date at the top of this page. Significant changes will be highlighted on our website.

10. Contact us

Questions about this policy or about your information? Get in touch: